W.T. First Line execute dynamic end-to-end Supply Chain solutions from factory floor to UK retail store.
Operating from five strategically placed distribution centres our network enables us to provide a dynamic nationwide solution complemented by a fleet of vehicles specifically designed for both store and home delivery.
W.T. First Line warehousing facilities can offer a full pre-retailing menu with hanging and carton storage a pre-requisite. Our collaborative ethos regularly sees us heavily involved with planning new store openings and large scale stock and store-to-store transfers.
Support services and training and development of all our staff ensures your experience of W.T. First Line is a very warm and welcome one. One that puts emphasis on what is important to you, not what we think is important.
Products and Services
Transport Services
With the flexibility of a shared or dedicated fleet balancing the right solution between cost and service defines our competitive edge driven by adding value and delivering on operational excellence.
- Fleet of over 100+ specially equipped vehicles
- A 24 hour trunking network between all sites
- Timed/scheduled deliveries within an agreed window
- Delivery to point of requirement Management of store-to-store stock transfer
- One or two man crews (four man available)
- Collection of re-usable transit packaging
- Collection of waste for recycling
- Out of trading hours deliveries
- Cash handling
- Vehicle tracking
- Site surveys and risk assessments
- Installation, commissioning and product removal
Warehousing Services
- A full menu of pre-retailing services
- Full assistance with new store openings and large scale stock transfers
- Bar code scanning
- Warehouse Management Systems
- Full EDI capability
- Hanging and carton storage
Support Services
With a dedicated customer services team based in Manchester W.T. First Line excel in after sales and client care.
- Performance measure and reporting
- Undertake pre-delivery inspection and commissioning of product
- Design and execute Service Level
- Agreements
Training and Development
- Certified training programs
- Daily briefing and de-briefing of crews
- Crew data books detail customer profiles and requirements
- Operators handbook to ensure quality resonates at all levels
Vehicles and Equipment
- All drivers are uniformed, carry ID
- Mobile connectivity with depots
- Specialist delivery equipment includes
- Stair climbers and step riders
- Rough terrain dollies
- Pallet pump trucks
- Power drills, socket sets and other hand tools
- Safety in transit packaging Tail lifts
